Delivery
Delivery costs are £3.00 for UK mainland delivery on all orders. Orders are sent via Royal Mail on a tracked service. We post all items within 2-3 working days of the order. If anything should arrive damaged, please let us know within 2 days. Review our returns policy below for further details.
Collection
We also offer collection from the store for free, simply request to collect at the checkout. During the time we are temporarily closed due to COVID 19, we will contact you directly after your purchase to organise a time for safe collection.
Other/worldwide shipping
We are currently only processing orders for delivery within the UK online, however we can absolutely arrange for delivery overseas. If you are interested in purchasing an item for delivery from outside the UK, please contact us via email or phone and we will happily investigate courier costs.
Overseas orders may be subject to additional import tax.
Returns
We understand that sometimes once you receive your item, you might change your mind.
We will accept returns for exchange or refund. We request that you notify us within 7 days for a return or exchange. Please contact us either by phone or email, quoting your order number and reason for return.
Once we’ve been notified, please ensure the item is sent back to us within 7 days. Returns will only be processed up until 14 days of your receipt of purchase.
As we are a small and independent business, unfortunately we are unable to supply pre-paid postage for returns. However, please do feel free to drop them into the store yourself if you would rather avoid postage or courier costs. During the time we are closed due to COVID 19, please contact us directly to organise a time for safe drop-off.
The T’s and C’s: